Contact Us

Have a question, found a bug, or want to give feedback? We'd love to hear from you.

Email

For general enquiries, support, or data requests.

support@trainmate.app

Bug Reports

Found something that isn't working right? Let us know and we'll fix it.

bugs@trainmate.app

Privacy & Data Requests

For data access, deletion, or privacy-related enquiries under UK GDPR.

privacy@trainmate.app

We aim to respond to all enquiries within 48 hours. For urgent issues affecting your commute, please check the National Rail website for live service information.